FAQ

FREQUENTLY ASKED QUESTIONS

When will my order be shipped?
Orders are typically processed within [1–2 business days].

Can I track my order?
Yes. When tracking is available, you will receive an email with your tracking information once your order has been shipped.

Can I change or cancel my order?
Please contact us as soon as possible. Once an order has been processed or shipped, we may no longer be able to make changes or cancellations.

How does AVERÉ fit?
The fit may vary between products. Please check the product description and size guide on the individual product page before ordering.

Can I return an item?
Yes, subject to the conditions of our return policy. Please visit our Shipping & Returns page for more information.

Will sold-out items be restocked?
Selected pieces may return, while others may be released in limited quantities. Join our mailing list and follow AVERÉ to be the first to know about restocks and new releases.

How can I contact AVERÉ?
You can contact us at support@avere-shop.eu. We aim to respond within 1–2 business days.